Novotel Ottawa City Centre Hotel
What Guests Say
The room was nice. However the beds were not the most comfortable. They are also in the process of a renovation, so at 10am on the nose, chipping started above us. And access to the pool was cut off (they told us to leave the hotel, walk around the corner, and access it from another hotel). So we didn't use the pool. The location was excellent.
Michelle
March 2025
Breakfast was great. The room was good except a little crowded with furniture. Location for shopping and tourist attractions was excellent. I've stayed there a few times before (under the Novotel name) and will stay there again when coming to Ottawa. Nothing changed except the name; all remained a great place to stay.
Paula
October 2024
Very nicely furnished, well-equipped, exceptionally clean room. Nice pool and gym, well-functioning air-conditioning, no pre-payment required.
Barna
September 2024
Location was great, right downtown. Rooms were clean but small, We went for lunch, last minute and the staff accommodated us which was very nice. I super appreciated that you put us, I reserved two rooms for family, in an adjoining room. First time ever that my request was given and it made things much more pleasant for us and easier to leave together. Thank you.
Patricia
June 2024
Great breakfast in the nice restaurant; location - right in the downtown, walking distance to many main attractions. Spacey room; quiet, separate A/C units for both parts of the room. Delicious cookies upon arrival.
Alexey
July 2024
Location was great for us, we had an event at the Rogers arena. The start point for skating on the canal was right out front, Mall access was a bonus.
Shannon
March 2025
Location was good - central to many restaurants and pubs, etc and also the major tourist attractions Good restaurant on site, buffet breakfast was $30pp, definitely overpriced!
Karl
September 2024
Location is amazing. Breakfast is really great and fresh, with lots of options. The room and bed are comfortable, and the shower is lovely. Staff are very friendly and helpful.
Melissa
June 2024
- Parking was below the building and had access directly to hotel via elevator, however it was operated by third parties. - Walking distance to downtown core and parliament hill - Breakfast was good the bonus goes to the tea leaf they placed with empty tea back you could have a real tea not the fake one which is just color and flavor
Masonmasoumi
August 2023
Room was clean and comfortable staaf were pleasant and helpful.
Thierry
June 2024
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